Shipping policy

Shipping Policy

 

At Tidal Catch, we operate on a made-to-order model. This means we don't hold dusty boxes of stock in a warehouse. Instead, every item is printed and finished fresh the moment you place your order.

 

1. Processing & Delivery Times

 

Because your gear is made specifically for you, please allow time for production before your item ships.

  • Production Time: 2–3 business days (This is when your item is being printed/embroidered).

  • Shipping Time: 2–4 business days (UK Standard Delivery).

  • Total Estimated Wait: Most orders arrive within 5–7 business days of purchase.

Note: During peak seasons (like Christmas or summer sales), production times may increase slightly.

 

2. Shipping Costs

 

  • Standard UK Shipping: Usually £3.49 (Calculated at checkout).

  • Free Shipping: We offer free shipping on all orders over £50.

 

3. Tracking Your Order

 

Once your gear leaves the workshop, you will receive an email with a tracking link. Please allow up to 24 hours for the tracking link to update after receiving your notification.

 

Trading Information

Tidal Catch is a trading name of DeVous LTD.

  • Registered Office: St. Vincent House, 30 Orange Street, Calder's & Co, London, WC2H 7HF.

  • Company Number: 16818281.